Five things the pandemic permanently changed about UK small-business IT, with 2019 and 2026 figures from the ONS, the Cyber Security Breaches Survey, Microsoft and Openreach, and a checklist for firms still running 2019-style IT.
By the end of January 2027 every home landline in the UK moves to a digital service. For most people it is a case of plugging the phone into the router. If you have a care alarm, a pendant, or no broadband, there are a few things to sort out first.
Openreach turns off the old analogue phone network on 31 January 2027. Here is what stops working, what it will cost you to wait, and a plain checklist to get your business across in good time.
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Everything written here comes from the same engineers who answer the phone. If your question isn't covered yet, just ask.