Engineers first. Salespeople never.
IT Support World has been fixing, building and securing technology for London businesses and households since 2014 — with plain English, honest pricing and a phone that gets answered.
What we believe
Technology should be the least interesting thing in your day. When IT is done well it disappears — the email just sends, the WiFi just reaches, the backup just restores. Our whole company is organised around making that quiet reliability normal.
We're deliberately both a business IT provider and a home tech service. It keeps us honest: the patience you need to walk someone through their first password manager is the same patience a finance director deserves during a migration weekend.
How we work
- Plain English, always. If we can't explain it simply, we don't understand it well enough yet.
- Written before spoken. Scope, price and plan on paper before work starts — every time.
- Backed up before touched. No change without a way back.
- Recommend what fits. Multi-vendor by choice, and happy to say "you don't need that".
Registered in England & Wales (company no. 09064078) and serving clients ever since
Businesses of 2–500 seats, and home users across Richmond, Kingston & London
The engineer who plans your project is the engineer who answers when you call
Judge us by a conversation.
Ask us anything about your setup — you'll get a straight answer either way.